The Framework
Full refund any time before your voice documents are delivered. Once delivered, all sales are final.
The founding rate of $297 is offered to the first 10 buyers in exchange for permission to feature your before-and-after, plus a short feedback form.
The Blueprint
Full refund any time before work on your diagnostic begins. Once work has begun, the Blueprint is non-refundable, because the diagnostic is custom to you.
The full price is credited toward the Full Build-Out if you upgrade within 60 days.
The Full Build-Out
The Full Build-Out is scoped in a meeting. Payment and refund terms are set out in the written scope agreement you receive before any work begins.
Ticketed Experiences
All reservations are final. Should your plans change, your seat may be transferred to a guest of your choosing with 48 hours’ notice to kim@spicedbysips.com.
In the rare event an experience is rescheduled, you may keep your seat for the new date or receive a full refund.
Private Tastings & Dinners
A 50% non-refundable deposit reserves your date. Final guest count is requested 7 days prior.
Date changes made at least 14 days in advance may be applied to a new date within 6 months, subject to availability.
How to request a refund
Email Kim@spicedbysips.com. Refunds are issued to your original payment method.